What should I do if the ticket is not printed after the credit card payment?
I believe that many merchants have encountered the POS machine did not print a small ticket after the card is swiped, and the cardholder did receive the bank's debit memo message. What is going on?
What should I do if the ticket is not printed after the credit card payment?
In fact, when encountering this kind of situation, there is no need to doubt the panic. You should use a UnionPay card in the first time as follows:
1. Make a query or consumer transaction on the pos machine (any amount of 0, the POS opportunity should prompt “automatic punching successâ€, and the cardholder will also receive a message that the debit has been returned to the account.
2. The merchant can be required to settle immediately, and the consumer's money will immediately return to his card.
Generally speaking, this kind of situation is more common on the telephone. The reason is that the data transmitted by the telephone line is unstable. If this situation occurs frequently, it is recommended that the merchant should report to the telephone company for inspection as soon as possible.
Popularity: What is a positive transaction?
That is, a transaction has been set as a success flag in the terminal, but the transaction transaction package sent to the host has not received a response, that is, the terminal transaction has timed out. Therefore, it is not sure whether the transaction is successfully completed on the host side. In order to ensure the benefit of the user, the terminal resends the request to the host, requesting to cancel the flow of the transaction. If the host has successfully traded, the transaction is rolled back, otherwise the transaction is not processed. And then return the processing result to the terminal. There are two types of results: “Chong Zheng Success†and “Chong Zheng Unsuccessfulâ€:
1. “Chongzheng Successâ€: This transaction is successfully refunded and needs to be re-swipe.
2. “Chongzheng is unsuccessfulâ€: The machine and UnionPay settlement center failed during the data transmission process. The account of the transaction initiator has been deducted and the transaction initiator needs to re-swipe the transaction.
Finally, remind everyone card friends, if you receive the debit memo after swiping the card, but the ticket is not printed, before you receive the refund message, do not let the merchant brush your card for the second time, so as to avoid the second deduction paragraph.
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