What is a refund machine? What do these return codes mean?

What is a refund machine? What do these return codes mean?

"One-time withdrawal" basic knowledge

(1) Withdrawal Reason: The cardholder does not approve or denies participation in the transaction and requests to refuse payment.

(2) Refund time limit: 180 days.

(3) Special instructions:

A. When the refund order was initiated, the amount was deducted from the acquirer, and all refunds were made by the payment institution in advance to the issuing bank.

B. After the debit card has been returned successfully, the issuing bank will refund the card to the cardholder. After the credit card return receipt is successful, the issuing bank will normally directly cancel the cardholder’s bill without additional refund.

4502 - Transaction unsuccessful, debited

A. Withdrawal scenario: When the cardholder swipes the card, the machine tool fails due to a signal and other reasons and fails to issue a purchase order. However, the cardholder has actually been deducted, resulting in accounting errors.

B. Withdrawal Reason: Due to the transaction failure, the cardholder did not receive the goods sold by the merchant or did not receive the services provided by the merchant, but the actual cardholder’s payment was deducted and the cardholder applied for the refund.

C. Return Material: None.

D. Requisition materials: A clear purchase order signed by the cardholder.

E. Description: Since this type of refund is a transaction error, the card issuer will not need to provide proof when issuing a refund. It can be initiated directly. The merchant needs to provide the acquirer with a purchase order signed by the cardholder to prove that the transaction was successful. The money can be recovered.

4512 - Transaction repeatedly submitted for clearing

A. Withdrawal scenario: When the cardholder swipes the card, the machine fails due to signal and other reasons, and fails to issue a purchase order. The cardholder then swipes the card again and the transaction is successful, but the cardholder is actually deducted several times. Accounting errors.

B. Withdrawal Reason: As the transaction failed, the cardholder swipes again and the cardholder only receives the goods or services sold by the merchant. However, the actual cardholder is deducted several times, and the cardholder will apply for multiple deductions. Money returned.

C. Refund condition: The transaction card number, amount, and date of multiple transactions are the same.

D. Return Material: None.

E. Re-invitation materials: multiple clear purchase orders with the cardholder's signature (a few purchase orders are required to provide several purchase orders).

F. Description: Because this type of refund is a transaction error category, the card issuer will not need to provide proof when issuing a refund. It can be initiated directly. The merchant needs to provide the acquirer with all the purchase orders signed by the cardholder to prove the transaction. All successes can be recovered. If only some of the successful purchase orders are provided, it cannot be proved that the cardholder has not been repeatedly charged, which will result in failure of repayment.

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